Your external IT team — with all the benefits and none of the overhead
Every company needs an IT environment that simply works, but not every company can justify its own IT department. NECT offers an IT support service that acts as your external IT team — with qualified specialists, a clear SLA and predictable costs.
We look after your computers, servers, network and peripherals so that you can concentrate on your core business. IT problems are resolved quickly — often before you have noticed them.
Desktops, laptops, monitors and other peripherals. Regular checks, software updates, incident resolution.
Monitoring, patching and tuning of Windows Server, Linux, VMware and Hyper-V environments. We watch continuously and react before you feel the problem.
A single point of contact for every IT question. Remote help within minutes, on-site visits according to the agreed SLA.
Printers, scanners, toner ordering, warranty repairs through official service centres. We coordinate — you get on with your business.
Licence oversight, application deployment, updates and security patches. Centrally, and without your involvement.
We select and supply the equipment that suits you at market price. NECT is a services company — goods carry a minimal markup.
Process
We audit your existing IT infrastructure and prepare a support plan with a clear SLA
We deploy monitoring and management systems and configure helpdesk access
You work in peace — IT is our concern. A fixed monthly fee, no surprises.
A fixed monthly fee based on the number of workstations and servers. The price is clear and predictable, with no hidden costs. Every client receives an individual quote matched to the size of their IT estate.
We charge a fixed monthly fee based on the number of workstations and servers. The price is clear and predictable, with no hidden costs. Every client receives an individual quote matched to the size of their IT estate, so we give an exact figure once we have assessed the current environment.
Workstation maintenance (desktops, laptops, monitors, peripherals), server administration (Windows Server, Linux, VMware, Hyper-V), a helpdesk acting as the single point of contact, peripheral management including toner ordering and warranty repairs, software and licence management, and IT hardware supply.
Remote assistance is provided within minutes; an on-site visit follows the SLA agreed in the contract. Servers and the network are monitored continuously, so a share of problems is resolved before anyone notices them.
Not every company can justify running its own IT department. With NECT you get specialists certified across several IT disciplines (Microsoft, SOPHOS, ESET, networking and security) for a fixed monthly fee, without the recruitment, training and cover arrangements. Covering everything from servers to cybersecurity with one person is practically impossible.
In three steps. First we assess the existing IT infrastructure and prepare a service plan with a clear SLA. Then we deploy monitoring and management tooling and set up helpdesk access. After that we simply work, for a fixed monthly fee.
We serve mid-sized companies throughout Lithuania. The office is in Vilnius, at Rygos g. 6-96, and remote support does not depend on where the client is located.
Would you like to know what IT support would cost your company?
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